Whether you’re building a new home, planning a renovation, or looking for a trusted team to care for your property, we know you’ll have questions. Here are answers to some of the ones we hear most often. If you don’t see what you’re looking for, we’d be happy to help.
Where are you located?
HammerStone is proudly based in San Antonio Tlayacapan, Jalisco, in the heart of the Lake Chapala region. From our centrally located base, we serve homeowners throughout Lakeside and the surrounding communities with construction, renovations, property management, repairs, maintenance, and home services.
What areas do you serve?
HammerStone proudly serves homeowners throughout the Lake Chapala region and surrounding communities. If you’re unsure whether your property falls within our service area, please contact us—we’re always happy to discuss your project.
Do you work with both full-time and seasonal homeowners?
Yes. We work with full-time residents, vacation homeowners, investment property owners, and clients who spend part of the year outside Mexico. Our services are designed to provide peace of mind whether you’re here every day or away for months at a time.
Do you speak English and Spanish?
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Can you build from my architect’s plans?
Absolutely. We work closely with homeowners, architects, engineers, and designers to ensure every project is completed to the highest standards.
What if I’m not in Mexico during construction or a renovation?
No problem. Many of our clients are away during their projects. We provide regular updates, photos, and clear communication so you can follow your project’s progress from anywhere in the world with confidence.
How often do you inspect managed properties?
Inspection schedules are customized to each homeowner’s needs. Whether you prefer weekly, biweekly, or monthly visits, we’ll develop a plan that fits your property and your schedule.
Will I receive updates after inspections?
Yes. We provide timely updates, including photos and detailed reports whenever appropriate, so you always know how your property is doing.
Can you coordinate repairs and oversee contractors?
Absolutely. We can coordinate trusted service providers, oversee their work, and ensure projects are completed properly—saving you time while giving you complete peace of mind.
What types of repairs do you handle?
We provide a wide range of repair and maintenance services, including plumbing, electrical, painting, carpentry, drywall, roofing, landscaping, pressure washing, pool care, and more. If your home needs attention, chances are we can help.
Do you offer emergency repairs?
Yes. We understand that unexpected issues happen. We respond as quickly as possible to urgent situations, including leaks, storm damage, fallen tree limbs, and other repairs that require immediate attention.
Can I schedule recurring maintenance?
Absolutely. Preventative maintenance is one of the best ways to protect your investment. We can create a customized maintenance schedule based on your home’s specific needs.
Can I hire HammerStone for small jobs, or only large projects?
Both. Whether you need a minor repair, routine maintenance, a major renovation, or a custom home, every client receives the same level of professionalism, communication, and attention to detail. Many of our long-term relationships begin with a single small project.
Do I have to use all of your services?
Not at all. You can hire HammerStone for a single project or take advantage of multiple services as your needs evolve. Many clients begin with one service and later discover the convenience of having one trusted team care for every aspect of their home.
Can you work within my budget?
Absolutely. Every project is different, and we believe the best results come from honest conversations about priorities and budget from the very beginning. Our goal is to recommend practical solutions that maximize value without compromising quality.
What happens if something needs attention after the work is completed?
We stand behind our work and believe our relationship with clients doesn’t end when a project is finished. If questions or issues arise, we’re here to respond promptly and work toward a solution. Our reputation is built on long-term relationships, not one-time transactions.
Why should I trust HammerStone?
We understand that inviting someone to work on or care for your home requires confidence. That’s why we’ve built HammerStone around professionalism, integrity, accountability, and clear communication. Our goal is simple: to earn your trust through consistent, dependable service and become the only call you’ll need to make for your home.
Still Have Questions?
Every home is different, and every homeowner’s needs are unique. We’d be happy to answer your questions, discuss your project, or help you determine the best solution for your home.
Whether you’re planning a custom home, considering a renovation, looking for dependable property management, or simply need a trusted team for repairs and maintenance, HammerStone is here to help. Contact us today and discover how easy owning a home in Mexico can be with one trusted team by your side.